Jiga's Privacy Notice
Privacy Notice for Customers
We at Jiga 3D Ltd. (“Jiga“, “we“, or “our“) recognize and respect the importance of maintaining the privacy of our customers. This Privacy Notice describes the types of information we collect from you when you visit our website (“Website“) and/or mobile application (“Application“) and/or use our services available thereon (“Services“). This Privacy Notice also explains how we collect, process, transfer, store and disclose the information collected. If not otherwise defined herein, capitalized terms have the meaning given to them in our Customer Terms of Service (“Terms“). “You” means an individual using the Services either through our Website our through a white-labelled version of our Website provided by one of our licensees.
“Personal Data” means any information that refers, is related to, or is associated with an identified or identifiable individual or as otherwise may be defined by applicable law. This Privacy Notice details which Personal Data is collected by us in connection with provision of the Services.
Personal Data We Collect
We collect information from you when you choose to use our Website and/or Services. In order to use certain features of the Services that we provide, you will be required to register and provide us with certain Personal Data, such as your full name, the name of the Company with which the account will be associated, an email address, and a password. You may also choose to provide the country where you are located or a telephone number for contact purposes.
When you use the Services to order Products, you will also be required to provide billing and shipping information.
We also collect Personal Data when you make use of the Website, request information from us, complete online forms, or contact us for any other reason.
In addition, when you use the Website, certain information may be automatically gathered about your computer or mobile device, including non-Personal Data, such as your operating system, and Personal Data such as your IP address, device ID, as well as your use and/or browsing history and any information regarding your viewing and purchase history on our Website relating to registered users.
It is your voluntary decision whether to provide us with any such Personal Data, but if you refuse to provide such information we may not be able to register you to the Website and/or provide you with the Services.
How We Use Your Personal Data
We and any of our trusted third-party subcontractors and service providers use the Personal Data we collect from and about you for any of the following purposes: (1) to provide you with the Website and/or Services, including to provide you with Products ordered; (2) to respond to your inquiries or requests, contact and communicate with you; (3) to develop new products or services and conduct analyses to improve our current content, products, and Services; (4) to contact you with informational newsletters and promotional materials relating to our Website and Services; (5) to review the usage and operations of our Website and Services; (6) to use your data in an aggregated, non-specific format for analytical purposes (as detailed below); (7) to prevent fraud, protect the security of our Website and Services, and address any problems with the Website and/or Services and (8) to provide customer support.
Statistical Information and Analytics We and/or our service providers use analytics tools, including “Google Analytics” to collect and analyze information about the use of the Website and/or Services, such as how often users visit the Website, what pages they visit when they do so, and what other sites and mobile applications they used prior to visiting the Website. By analyzing the information we receive, we may compile statistical information across a variety of platforms and users, which helps us improve our Website and Services, understand trends and customer needs and consider new products and services, and tailor existing products and services to customer desires. The information we collect will include your IP address which is considered Personal Data under certain jurisdictions. We may share such anonymous information with our partners, without restriction, on commercial terms that we can determine in our sole discretion. You can find more information about how Google collects information and how you can control such use at https://policies.google.com/technologies/partner-sites.
Sharing the Personal Data We Collect
We share your information, including Personal Data, as follows:
Business Partners, Service Providers, Affiliates, and Subcontractors
We disclose information, including Personal Data we collect from and/or about you, to our trusted service providers, business partners, affiliates, subcontractors, who use such information to: (1) help us provide you with the Website and/or Services, including manufacturing of Products; (2) aid in their understanding of how users are using our Website and/or Services.
We also disclose certain Personal Data with suppliers on the Platform who require such information in order to provide price quotes or to produce Products ordered.
By accepting this Privacy Notice, you acknowledge that we may use subcontractors and service providers who are located in countries other than your own and may send them information we receive (including Personal Data).
We may transfer our databases containing your Personal Data if we sell our business or part of it, including in cases of liquidation. Your Personal Data may be disclosed as part of, or during negotiations of, any merger, sale of Jiga assets or acquisition (including in cases of liquidation) in such case, your Personal Data shall continue being subject to the provisions of this Privacy Notice.
Law Enforcement Related Disclosure
We will fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity, behavior or (digital) content and information of or related to an individual, including in the event of any user suspected to have engaged in illegal or infringing behavior. We may share your Personal Data with third parties: (i) if we believe in good faith that disclosure is appropriate to protect our or a third party’s rights, property or safety (including the enforcement of the Terms and this Privacy Notice); (ii) when required by law, regulation subpoena, court order or other law enforcement related issues, agencies and/or authorities; or (iii) as is necessary to comply with any legal and/or regulatory obligation.
We may use your Personal Data as required or permitted by any applicable law, for example, to comply with audit and other legal requirements.
We make efforts to follow generally accepted industry standards to protect the Personal Data submitted to and collected by us, both during transmission and once we receive it. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. As the security of information depends in part on the security of the computer you use to communicate with us and the security you use to protect user IDs and passwords, please take appropriate measures to protect this information.
Subject to applicable law, you may request to see any Personal Data you have provided to us and request that such Personal Data be corrected or updated by emailing us at [email protected]
We retain information as necessary for the purposes set forth above. We may delete information from our systems, without notice to you, once we deem it is no longer necessary for the purposes set forth above.
What are Cookies? A cookie is a small piece of text that is sent to a user’s browser or device. The browser provides this piece of text to the device of the originating user when this user returns.
- A “session cookie” is temporary and will remain on your device until you leave the Website.
- A “persistent” cookie may be used to help save your settings and customizations across visits. It will remain on your device until you delete it.
- First-party cookies are placed by us, while third-party cookies may be placed by a third party. We use both first- and third-party cookies.
- We may use the terms “cookies” to refer to all technologies that we may use to store data in your browser or device or that collect information or help us identify you in the manner described above, such as web beacons or “pixel tags”.
The specific names and types of the cookies, web beacons, and other similar technologies we use may change from time to time. However, the cookies we use generally fall into one of the following categories:
Type of Cookie
Why We Use These Cookies
These cookies are necessary in order to allow the Website to work correctly. They enable you to access the Website, move around, and access different services, features, and tools. Examples include remembering previous actions (e.g. entered text) when navigating back to a page in the same session. These cookies cannot be disabled.
These cookies remember your settings and preferences and the choices you make (such as language or regional preferences) in order to help us personalize your experience and offer you enhanced functionality and content.
These cookies can help us identify and prevent security risks. They may be used to store your session information to prevent others from changing your password without your login information.
These cookies can help us collect information to help us understand how you use our Website, for example whether you have viewed messages or specific pages and how long you spent on each page. This helps us improve the performance of our Website.
These cookies collect information regarding your activity on our Website to help us learn more about which features are popular with our users and how our Website can be improved.
How to Adjust Your Preferences
Most Web browsers are initially configured to accept cookies, but you can change this setting so your browser either refuses all cookies or informs you when a cookie is being sent. In addition, you are free to delete any existing cookies at any time. Please note that some features of the Services may not function properly when cookies are disabled or removed. For example, if you delete cookies that store your account information or preferences, you will be required to input these each time you visit.
Third-Party Applications and Services
All use of third-party applications or services is at your own risk and subject to such third party’s privacy policies.
We reserve the right to send you service-related communications, including service announcements and administrative messages, without offering you the opportunity to opt out of receiving them. Should you not wish to receive such communications, you may cancel your Account.
We do not knowingly collect Personal Data from or market our Services to children under the age of 18.
Changes to the Privacy Notice
We may update this Privacy Notice from time to time to keep it up to date with legal requirements and the way we operate our business, and we will place any updates on this webpage. Please come back to this page every now and then to make sure you are familiar with the latest version. If we make material changes to this Privacy Notice, we will seek to inform you by notice on our Website or per email.
Comments and Questions
If you have any comments or questions about this privacy notice, please contact us at [email protected].