Nova enhances communication, quality, and efficiency in product development with Jiga
Nova encountered challenges in managing supplier communication, particularly with coordinating across multiple channels such as email, PowerPoint, and file-sharing tools. The lack of a centralized communication platform made it difficult to manage communications with suppliers and manufacturers.
The Challenge
Nova encountered challenges in managing supplier communication, particularly with coordinating across multiple channels such as email, PowerPoint, and file-sharing tools. The lack of a centralized communication platform made it difficult to manage communications with suppliers and manufacturers.
Catherine Jameson
Lead Engineer
Additionally, working with certain suppliers felt like a “black box” due to opaque processes, which limited Nova’s ability to address quality concerns and manufacturing challenges promptly.
Catherine Jameson
Lead Engineer
The Solution
Jiga offered a transparent supplier network, granting Nova direct access to manufacturers and providing confidence in the quality and timeline of their parts. This unique combination of platform usability and supplier accessibility set Jiga apart from other sourcing solutions.
Nova used Jiga to overcome their sourcing challenges and streamline their processes. Jiga’s platform provided a centralized communication hub, allowing the team to manage supplier interactions, revisions, and feedback efficiently. Direct communication through Jiga ensured clear instructions, reducing the risk of errors during production.
Hope Johnson
Industrial Designer
The Results
Improved communication and collaboration
Jiga's platform centralized supplier communications, enabling Nova's team to collaborate more effectively, speed up decision-making, and keep all project members informed.
Transparency and quality control
Jiga's transparency gave Nova direct access to suppliers, ensuring high-quality parts and quick resolution of any manufacturing challenges.
Competitive pricing and lead times
Jiga provided Nova with competitive pricing and faster lead times, outperforming many domestic suppliers.
Reliability
and trust
Jiga’s thorough vetting process ensured that Nova worked with suppliers who met their high standards, allowing them to confidently recommend Jiga to their team and clients.
Catherine Jameson
Lead Engineer