Nova Enhances Communication, Quality, and Efficiency in Product Development with Jiga

Nova faced significant hurdles in managing supplier communication. Coordinating with multiple suppliers over various channels such as email, PowerPoint, and file-sharing tools made it difficult to keep track of revisions and ensure accuracy. This lack of a unified communication platform created inefficiencies and inconsistencies in the production process.

The Challenge

“There’s kind of two options, going directly to a machine shop and working with them, or using platforms where you don’t know where your part’s coming from, and they manage it. Jiga is unique in that it’s putting those two pieces together, the usability of a platform with direct contact with suppliers.”

Catherine Jameson

Lead Engineer

Additionally, working with certain suppliers felt like a “black box” due to opaque processes, which limited Nova’s ability to address quality concerns and manufacturing challenges promptly.

Some companies that we’ve worked with… it’s kind of a big black hole. You really don’t know who’s making your part, and if there are any issues, you have to go through the company. It’s very opaque.

Catherine Jameson

Lead Engineer

Nova’s high emphasis on aesthetics and final quality made sourcing custom parts even more challenging, as they needed suppliers who could match their standards and provide flexibility in design.

The Solution

Jiga offered a transparent supplier network, granting Nova direct access to manufacturers and providing confidence in the quality and timeline of their parts. This unique combination of platform usability and supplier accessibility set Jiga apart from other sourcing solutions.

Nova used Jiga to overcome their sourcing challenges and streamline their processes. Jiga’s platform provided a centralized communication hub, allowing the team to manage supplier interactions, revisions, and feedback efficiently. Direct communication through Jiga ensured clear instructions, reducing the risk of errors during production.

Final quality is a big, big effort. And with Jiga, we really have complete control over what we want our final products to look like. That confidence and transparency is something that’s been hugely beneficial for us.

Hope Johnson

Industrial Designer

The Results

Improved Communication and Collaboration

Jiga's platform centralized supplier communications, enabling Nova's team to collaborate more effectively, speed up decision-making, and keep all project members informed.

Transparency and Quality Control

Jiga's transparency gave Nova direct access to suppliers, ensuring high-quality parts and quick resolution of any manufacturing challenges.

Competitive Pricing and Lead Times

Jiga provided Nova with competitive pricing and faster lead times, outperforming many domestic suppliers.

Reliability
and Trust

Jiga’s thorough vetting process ensured that Nova worked with suppliers who met their high standards, allowing them to confidently recommend Jiga to their team and clients.

The platform really streamlines that communication, gives us one place to look for our communications with the supplier, and even lets us put comments directly on a CAD file… It’s very clear to everyone.

Catherine Jameson

Lead Engineer

CNC Machining

Sheet Metal

3D Printing

Injection Molding

CNC Machining

Sheet Metal

3D Printing

Injection Molding

Quoting

Collaboration

Tracking

Service Model

Quoting

Collaboration

Tracking

Service Model

Nova Enhances Communication, Quality, and Efficiency in Product Development with Jiga

The Challenge

The Solution

The Results

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